MAIN-TOOL solution for Vanderlande
Vanderlande – General contractor for intralogistics systems
Customer: Vanderlande/general contractor for intralogistics systems
Industry: Professional Service Management
Employees: More than 5,500
Vanderlande focuses on improving its customers’ business processes and strengthening their competitive position. By working closely with its customers, it aims to improve operational processes and optimize the expansion of logistics services – with the MAIN-TOOL solution.
Vanderlande’s employees are well aware of the complexity involved in running a successful warehouse. The aim is to exceed customer expectations and strengthen your competitive position.
Initial situation
Vanderlande was looking for a service management system because they wanted to make all maintenance and servicing paperless. They were looking for a system that was capable of mapping even complex systems and supporting the entire process chain, which led them to the MAIN-TOOL solution. Vanderlande’s customers are airports worldwide, such as Munich Airport, postal and parcel centers and logistics centers such as Amazon.
MAIN-TOOL solution
The MAIN-TOOL maintenance software is scaled and adapted according to customer requirements.
System developers are constantly expanding and adapting the software for customers. As a rule, the EAM service management areas are used. Work is carried out on both stationary and mobile clients. When deploying the solution, customers can choose between a server installation or operation in the cloud.
Added value
MAIN-TOOL helps Vanderlande to make EAM and service processes lean and to document them cleanly. Both mobile and stationary processes are mapped.
MAIN-TOOL is an important tool for Aftersales Service to provide comprehensive support to customers such as Munich Airport.
“The flexible rental model of GLI Business Solutionshttps://www.gli-bs.de/en/ is particularly interesting for our customers. The MAIN-TOOL maintenance software has made it possible to process maintenance and servicing almost paperlessly.”
Thomas Gebbert
Head of Customer Care Service Vanderlande